An Acquisition Investment Corporation company
If you have any specific comments, questions, recommendations, or
commendations, please contact us at 1-877-869-2048.
How are we doing?
Not Invoiced
Lost Invoice
Invoice #:
How have you heard about 10-EIGHT? (Check all that apply)
Friend/ Word of Mouth
 Other print ad
Online: Towing.com
Other (explain below)
Repair Facility Recommendation
Online: Google search/ ad
Online: Yahoo! search/ ad
 Embarq telephone book ad
10-EIGHT Business Card
Online: Super Pages
Cell Phone/ PDA Online Search
What made you choose 10-EIGHT? (Check all that apply)
Professional Image
 Reputation: Hard Work
Assigned by my Auto Club
Other (explain below)
Reputation: Excellence
Assigned by my shop
Reputation: Integrity
Best Price
Reputation: Good Will
Best Response Time
How did 10-EIGHT give you a positive transportation experience? (Check all that apply)
Felt appreciated
 Staff was courteous
Acceptable Wait Time
Estimate was provided & accurate
 Other (explain below)
Communicated effectively
Organized process
Equipment was reliable
Price was fair
Experience & knowledge
Was it easy to request service?
There were some
problems.
 It was easier than I
expected.
It went smooth.
Not at all!
How satisfied were you with the following?
PROMPTNESS OF CALL BEING ANSWERED OR RETURNED
Not completely satisfied
 Extremely satisfied.
Completely dissatisfied
 Satisfied
FRIENDLINESS OF THE CALL TAKER
Not completely satisfied
 Extremely satisfied.
Completely dissatisfied
 Satisfied
KNOWLEDGE & HELPFULNESS OF THE CALL TAKER
Not completely satisfied
 Extremely satisfied.
Completely dissatisfied
 Satisfied
ESTIMATE & PAYMENT TERMS EXPLAINED BY CALL TAKER
Not completely satisfied
 Extremely satisfied.
Completely dissatisfied
 Satisfied
PROMPTNESS OF RESPONSE TO YOUR LOCATION
Not completely satisfied
 Extremely satisfied.
Completely dissatisfied
 Satisfied
SERVICE PROVIDER'S CONTROL OF SCENE (TRAFFIC CONES, SCENE LIGHTING, ETC.)
Not completely satisfied
 Extremely satisfied.
Completely dissatisfied
 Satisfied
FRIENDLINESS OF YOUR SERVICE PROVIDER
Not completely satisfied
 Extremely satisfied.
Completely dissatisfied
 Satisfied
ESTIMATE & PAYMENT TERMS EXPLAINED IN ADVANCE BY YOUR SERVICE PROVIDER
Not completely satisfied
 Extremely satisfied.
Completely dissatisfied
 Satisfied
KNOWLEDGE OF YOUR SERVICE PROVIDER
Not completely satisfied
 Extremely satisfied.
Completely dissatisfied
 Satisfied
HELPFULNESS OF YOUR SERVICE PROVIDER
Not completely satisfied
 Extremely satisfied.
Completely dissatisfied
 Satisfied
PROFESSIONALISM OF YOUR SERVICE PROVIDER
Not completely satisfied
 Extremely satisfied.
Completely dissatisfied
 Satisfied
PROFESSIONAL IMAGE OF SERVICE VEHICLE
Not completely satisfied
 Extremely satisfied.
Completely dissatisfied
 Satisfied
INTERIOR CLEANLINESS OF SERVICE VEHICLE
Not completely satisfied
 Extremely satisfied.
Completely dissatisfied
 Satisfied
EXTERIOR CLEANLINESS OF SERVICE VEHICLE
Not completely satisfied
 Extremely satisfied.
Completely dissatisfied
 Satisfied
MECHANICAL/ FUNCTIONING OF SERVICE VEHICLE & EQUIPMENT
Not completely satisfied
 Extremely satisfied.
Completely dissatisfied
 Satisfied
Would you recommend that your friends/ family use 10-EIGHT?
Yes
No
Do you have 10-EIGHT business cards in your vehicle? (If no, enter mailing address.)
No
 Yes
Is there anything else we can do to give you a more positive transportation experience?
No
 Yes. Please Explain:
Thank you for your input.

We value your opinion and use your feedback for
employee compensation and process improvement
so we can serve you even better!
LET OTHERS KNOW
HOW WE'RE DOING.

RATE US AT:

YAHOO! LOCAL

SUPERPAGES

YELP
US DOT #1795923 * LOCAL & LONG DISTANCE
Courteous Staff. Fast Response. Clean Trucks.
1-877-TOW-2048